Who should I contact for a privacy request?

Use live chat for quick checks, WhatsApp for identity follow-up, or privacy@baru01.bond for a written request. Include your account email or phone, but never send your password or wallet PIN.

Reference

Open Your Privacy Controls at baru01

Q: How can I change wrong account data?

Contact live chat, WhatsApp or privacy@baru01.bond with the account phone or email and the field that needs correction. We may ask for a recent login device or transaction reference before updating it.

Your account privacy at baru01 covers wallet checks for DANA, OVO, GoPay and QRIS, login records, cookie choices, and lobby actions such as opening Live Football Odds or…

DANA checksCookie controlsLogin recordsData request path

Explore Lobby Read FAQ

Check How Your Data Is Used

baru01 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Account setup needs practical data: your phone number or email, login password, wallet name, and the payment trail created when you deposit through DANA, OVO, GoPay or QRIS. We also record device type, browser, IP address, session time, cookie choice, and the pages you open so

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we can secure access and resolve disputes tied to your account. If a withdrawal check is needed, we compare the wallet label with the account record before releasing the request. We keep records only for account operation, fraud checks, legal duties, and support follow-up. Where access
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or eligibility is mentioned, it depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACTS

Contact Us About Privacy Requests

Privacy requests move faster when you send the same phone number or email used on your account, plus the wallet name linked to DANA, OVO, GoPay or QRIS. Our support desk is open 10:00-22:00 WIB through live chat, WhatsApp and email. We may ask you to confirm the last login device or a recent transaction reference before changing, exporting or deleting account data.

Team online

Live chat

Open live chat from the lobby footer between 10:00 and 22:00 WIB. Share your account phone or email, then ask for privacy help such as cookie settings, session checks or data correction.

WhatsApp desk

Message our WhatsApp desk with your account email and wallet label, not your password. We use this channel for identity checks, privacy request status and follow-up questions tied to your account record.

Email privacy team

Send detailed requests to [email protected] when you need a written trail. Include the account step involved, such as opening an account, changing a wallet name or asking for deletion.

ACCOUNT SAFETY

Manage Your Account Data Safely

Your privacy controls sit next to account security so you can act without searching across pages.

Data we collect

We collect account credentials, contact details, payment references, cookie choices, device signals and session logs.

Payment privacy

DANA, OVO, GoPay and QRIS records are used to match deposits and withdrawals with your account.

Cookie controls

Cookies remember language choice, session status and device security checks.

Session security

Account > Security > Active sessions shows recent devices and browser entries.

Retention period

We retain account and wallet records while your profile stays active and as needed for legal duties, dispute handling and…

Change requests

You can ask us to correct contact data, update a wallet label, export account records or remove data where allowed.

Get Privacy Policy Answers

These answers focus on what happens to your account data, payment records, cookies and privacy requests. If your case involves a live account, include your account email or phone when contacting us. We will never ask for your password, DANA PIN, OVO PIN, GoPay PIN or banking password when handling a privacy request.

We collect your phone number or email, password record, device details, browser data, IP address and session history. If you add DANA, OVO, GoPay or QRIS, we also keep the related wallet reference.

We keep payment records to match deposits and withdrawals to your account, handle disputes and meet legal duties. The record shows transaction status and wallet labels, not your app PIN or private wallet password.

Contact live chat, WhatsApp or [email protected] with the account phone or email and the field that needs correction. We may ask for a recent login device or transaction reference before updating it.

Yes, you can ask for deletion where local law allows it. Some records may need to stay for dispute handling, fraud checks or legal duties before they can be reduced or removed.

Cookies record practical session details such as language choice, login status and security checks. They may also show which lobby pages you opened, so we can keep access stable and diagnose account issues.

Open Account > Security > Active sessions after logging in. You will see recent device and browser entries. If one looks unfamiliar, contact support so we can close that session.

Use live chat for quick checks, WhatsApp for identity follow-up, or [email protected] for a written request. Include your account email or phone, but never send your password or wallet PIN.

Open Your Privacy Controls at baru01

Contact Us About Privacy Requests

Live chat

WhatsApp desk

Email privacy team

Manage Your Account Data Safely

Data we collect

Payment privacy

Cookie controls

Session security

Retention period

Change requests

Get Privacy Policy Answers

01 What data do you collect when I open an account?

02 Why do you keep payment data from DANA, OVO, GoPay and QRIS?

03 How can I change wrong account data?

04 Can I ask for my account data to be deleted?

05 Do cookies track my lobby activity?

06 How do I check which devices accessed my account?

07 Who should I contact for a privacy request?

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